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Community Power’s Energy Efficiency Navigator position is part of a pilot program led by the Twin Cities Energy Efficiency Cohort. The Navigator will aid residents of Minneapolis and St. Paul in reducing their energy costs and making their homes more comfortable and healthy through energy efficiency upgrades. Community Power is seeking applicants who are passionate about energy justice, supporting their neighbors, and making a positive difference in their community.
The Energy Efficiency Navigator role works directly with homeowners, renters, and/or property owners throughout the home energy efficiency upgrade process. This role will educate customers about ways to reduce home energy consumption, assist in making decisions about energy efficiency upgrades, and guide customers throughout the upgrade process. The role will also be involved in the ongoing development and design of the pilot program by providing feedback and input to program staff and stakeholders. The role will consist of ~70% working in the community with customers and ~30% working with program staff and stakeholders.
The purpose of the Energy Efficiency Navigator Pilot is to fill the missing link between the various programs and incentives in place to assist in making energy efficiency upgrades and the residents with high energy burdens that those programs and incentives are intended to help. The pilot is scheduled to run through December of 2026 and the Energy Efficiency Navigator role will be a fixed-term contract full-time employee at Community Power.
Responsibilities
Build and maintain relationships with residents and property owners in targeted neighborhoods Interact with customers to understand their home energy goals, needs, questions, and concerns Provide education and guidance to customers on ways to reduce home energy costs and consumption Communicate details of the energy efficiency technologies, programs, rebates, and incentives in an easy to understand manner Identify and provide guidance on options available to customers to help pay for energy efficiency upgrades Conduct in-home visits with homeowners, renters, and/or property owners according to established procedures Manage the home energy upgrade options for customers who decide to move forward with upgrades
Accurately collect and enter prescribed data into provided software to track customer progress and details Build and maintain relationships with other program staff Provide reports and updates to program staff to assist in tracking progress and evaluation of pilot program Attend and complete prescribed onboarding trainings Attend and complete prescribed ongoing trainings Assist in marketing and outreach activities Work with program staff and stakeholders in the ongoing development and design of the pilot program
Qualifications
Job Requirements: High School diploma/GED or equivalent Display a genuine interest in home energy efficiency and an enthusiasm for building your knowledge around the topic Demonstrate excellent customer service, communication, and interpersonal skills Possess strong organizational and time management skills Possess basic computer skills and display proficiency in data collection and entry Be willing and able to work with customers inside their homes Be willing and able to work and travel in all weather conditions
Preferred Qualifications & Experience: Bilingual skills are a plus, specifically Spanish, Hmong, ASL, Oromo, and/or Somali Connection to Minneapolis or St. Paul neighborhoods is a plus Building Science knowledge is a plus Familiarity with local energy efficiency programs and offerings
Physical/Other Requirements: Access to reliable transportation Ability to move in and out of people’s homes Ability to lift up to 40 lbs of supplies several times a week Ability to work at a computer 4-6 hours at a time
Community Power
Minneapolis, Minnesota 55406
US
